Payment Methods:
We prefer bank transfer payments using the following details:
Account No: 00637242
Sort Code: 83-18-06
Reference: 'Your invoice number'
UTR: 2597022083
We also accept card and cheque payments. Card payments are taken via telephone and are subject to a 2% transaction fee. Cheques should be made payable to Latto Maintenance Ltd stating your invoice number on the reverse to help us identify your payment. Payment should be sent to:
Latto Maintenance Ltd
56 Clyde Street
Clydebank
G81 1NW
Terms & Conditions of Business:
1. For the purpose of these terms and conditions the following words shall have the following meanings:
(a) "The Company" shall mean Latto Maintenance Ltd.
(b) "The Customer" shall mean the person or organisation for whom the Company agrees to carry out works and/or supply materials
(c) "The operative" shall mean the representative appointed by the company.
2. The Company reserves the right to refuse to undertake or decline work at its own discretion. Where the Company agrees to carry out works for the Customer then such works shall be carried out by the operative who shall be selected by the Company in its absolute discretion.
3. Jobs on hourly rate. The total charge to the Customer shall consist of the cost of the materials supplied by the Company (the trade purchase price of materials + 25%) to the Customer and the amount of time spent by the operative in carrying out the works (to include all reasonable time spent in obtaining materials not carried for the customer) charged in accordance with the Company's current hourly rates. The Customer shall only be charged for the time spent related to the Customer's work, all other time, personal mobile calls etc. is non-chargeable. All charges are subject to VAT at the prevailing rate except in cases where the work carried out is zero rated.
4. Material Collection. Collection of non-stock items is chargeable but:
(a) Time must be kept to a minimum and the Customer must be informed
wherever possible when the operative leaves the premises
(b) If the collection time is likely to exceed 45 minutes the customer must be informed.
(c) Only one operative is allowed to leave the job to collect parts, unless the circumstances otherwise dictate e.g. working at heights lone-worker.
5. The company shall not be under any obligation to provide an estimate or quote to the Customer and shall only be bound (subject to hereinafter) by estimates given in writing to the Customer and signed by a duly authorised representative of the company. The Company shall not be bound by any estimates or quotes given orally or in which manifest errors occur.
6. Invoices are due for payment immediately upon delivery to the Customer.
Invoices which remain unpaid (whether wholly unpaid or in part) shall carry interest at the rate of 4% over the base rate from time to time of the Company's bankers until payment in full is received by the Company.
7. Where the date and/or time for works to be carried out is agreed by the Company with the Customer, then the Company shall use its best endeavours to ensure that the operative shall attend on the date and at the time agreed. The Company accepts no liability in respect of the non-attendance or late attendance on site of the operative or for the late delivery or non-delivery of materials.
8. Where a written estimate has been supplied to the Customer the total charge to the Customer referred to in the estimate may be revised in the following circumstances:-
(a) if after submission of the estimate the Customer instructs the Company (whether orally or in writing) to carry out additional works not referred to in the estimate.
(b) if after submission of the estimate there has been an increase in the price of materials.
(c) if after submission of the estimate it is discovered that there was a manifest error when the estimate was prepared.
(d) if after the submission of the estimate it is discovered that further works need to be carried out which were not anticipated when the estimate was prepared.
9. The Customer shall incur personal liability to discharge the Company's account unless he discloses to the Company at the time he instructs the Company to carry out the work and/or supply materials that he is acting on behalf of a third party (including, but not limited to, a Limited Company or Partnership) and (when the Customer has received a written estimate) the name of the third party appears on the written estimate.
10. If the Customer shall cancel his instructions prior to any work being carried out or materials supplied then the Customer shall be liable to pay the Company for any time spent and materials purchased by the Company together with profit that would have been made by the Company had the work been carried out and/or materials supplied in accordance with such instructions.
11. If, after the Company shall have carried out the works the Customer is not wholly satisfied with the works then the Customer shall give notice in writing within 12 months to the Company and shall afford the Company (or its nominees) of inspecting such works, and where appropriate, shall afford the Company the opportunity of carrying out any remedial works. The Customer accepts that if he fails to notify the Company as aforesaid then the Company shall not be liable in respect of any defects in the works carried out. The Customer agrees to allow the Company's insurers to inspect any works carried out by the Company to the Customer.
12. The Guarantee shall be for labour only in respect of faulty workmanship and for 12 months from the date of completion with the manufactures warranty in force. The Guarantee will become null and void if the work/appliance completed/supplied by the Company is:
(a) subjected to misuse or negligence
(b) Repaired, modified or tampered with by anyone other than a Company operative. Where the Company carries out works for the Customer using pre-used or reclaimed materials or materials supplied by the Customer, no warranty is given as to the merchantability, fitness for the purpose or otherwise of such materials and the Company accepts no liability in respect thereof.
13. The Company will not guarantee any work in respect of blockages in drainage systems and/or be held liable for any damage whatsoever caused by such blockages. The Company will not guarantee any work undertaken on instruction from the Customer and against the written or verbal advice of the operative. Work is guaranteed only in respect of work directly undertaken by the Company and when payment in full has been made. Any non-related fault or faults arising from recommended work which has not been undertaken by the Company will not be guaranteed. The Company shall not be held liable or responsible for any damage or defect resulting from work not fully guaranteed or where recommended work has not been carried out.
Work will not carry a guarantee where the Customer has been notified by the operative either verbally or indicated in ticked boxes or in Recommendations of any other related work which requires attention. The Customer shall be solely responsible and liable for any hazardous situation arising from unauthorised use or misuse of the Company's scaffolding, ladders or tools. The Customer shall be responsible for reviewing and maintaining the external security of his property at times when scaffolding and access equipment has been erected by the Company.
14. Where the Company agrees to carry out works on installations of inferior quality or attach work to become integral parts to installations over ten years old at that date no warranty is given in respect of such works and the Company accepts no liability in respect of the effectiveness of such work or otherwise.
15. Scaffolding Sub Contractors operate under their own certification.
16. The Company shall be entitled to fully recover costs or damages from any other contractor whose negligence or faulty workmanship results in the Company being made liable for those damages or rectification of the work.
17. These terms and conditions may not be released, discharged, supplemented, interpreted, varied or modified in any manner except by an instrument of writing signed by a duly authorised representative of the Company and by the Customer. Further, these terms and conditions shall prevail over any terms and conditions used by the Customer or contained or set out or referred to in any documentation sent by the Customer to the Company; by entering into a contract with the Company the Customer agrees irrevocably to waive the application of any such terms and conditions.
18. Title to any goods supplied by the Company to the Customer shall not pass to the Customer but shall be retained by the Company until payment in full for such goods has been made by the Customer to the Company. Until such time as title in the such goods has passed to the Customer:
(a) the Company shall have absolute authority to retake, sell or otherwise deal with or dispose of all or any part of such goods in which remains vested in the Company;
(b) for the purpose specified in (i) above, the Company or any of its agents or authorised representatives shall be entitled at any time and without notice to enter upon any premises in which goods or any part thereof is installed, stored or kept, or is reasonably believed so to be;
(c) the Company shall be entitled to seek a court order to prevent the Customer from selling, transferring or otherwise disposing of such goods;
Notwithstanding the foregoing, risk in such goods shall pass on delivery of the same to the Customer, and until such times as title in such goods has passed to the Customer, the Customer shall insure such goods to their replacement value and the Customer shall forthwith, upon request, provide the Company with a certificate or other evidence of such insurance.
19. The Company shall not be made liable for any delay or for the consequences of any delay in performing any of its obligations if such delay is due to any cause whatsoever beyond its reasonable control and the Company shall be entitled to a reasonable extension of time for performing such obligations.
20. The Company shall only be liable for rectifying works completed by the Company and shall not be held responsible for ensuing damage or claims resulting from this or other work overlooked or subsequently requested and not undertaken at that time.
These terms and conditions and all such contracts awarded between the
Company shall be governed and construed in accordance with Scottish law and shall be subject to the exclusive jurisdiction of the Scottish law.
The company will not carry out any work other than that stated on the quotation or estimate until additional costs are agreed in writing in advance.
In the event the company supplied goods have become an integral part of the property and title to them has not yet passed due to non-payment for goods and or services in whole or part the customer agrees to pay 4% above the company's bank base rate per day of the total initial cost of work, or remaining outstanding balance until full payment is made or any dispute has been brought to an end.
We reserve the right to change and update our terms and conditions whenever deemed necessary.
No variation to these conditions shall be binding unless agreed in writing between the authorised parties prior to a contract being formed.
Scaffolding Hire Supplementary Terms & Conditions:
1. The hirer agrees that by instructing the work this constitutes a hire agreement with an end date which is stated on initial invoice.
2. The company will exercise all proper care to ensure that the scaffolding is soundly and adequately constructed for the purpose for which the customer have requested, and that when constructed it complies with the requirements of the construction (Health, safety and welfare) regulations 1996. Alter erection or alter any alterations have been completed by the company, it will be the responsibility of the customer to carry out periodic inspections required by the HSE and building regulations and to ensure that the scaffolding is used in accordance with and continues to comply with the construction (Health, safety and welfare) regulations 1996. No scaffolding or plant is to be used for any other purpose than that stated in this tender. Any unauthorized use of any plant will be subject to extra charges, without prejudice to any other rights of the company.
3. When erecting and dismantling scaffolding erected on roofs every care will be taken to prevent any damage however this quotation is submitted on the expressed condition that the company will not be held responsible for broken slates, glass or tiles or any other damage however caused.
4. The customer shall be solely responsible for and insure against loss or damages incurred to the scaffolding however caused.
5. The customer shall be solely responsible for and insure against continuing contract material charges which are incurred as a result of loss or damage to the scaffolding up until the scaffolding has been replaced and returned to the company or paid for at full current list price.
6. All materials supplied on contract remains always the property of the company. In the event of default in payment by the customer the latter shall, so far as they lawfully can, assist the company to resume possession of the goods
7. Unless otherwise agreed any alteration required by the customer will be carried out at day's work rates quoted, plus expenses agreed and authorized.
8. The customer shall pay in respect of any materials lost at the full current catalogue price, and in respect of materials damaged the cost or repair in full.
9. The customer shall ensure that the sites are cleared and ready for the erection of the scaffolding before the company are asked to start the erection of the scaffold and that the foundations are sufficiently firm and otherwise suitably safe to carry the scaffolding and the load to be put on it without subsidence and the customer will be liable to us for any loss, cost or damages which the company may sufferer incur by reason of the customers failure to carry out their obligations hereunder. The customer shall ensure that vehicle access and closest parking for vans or trucks is cleared and ready and that ground to job site is capable of bearing the load of a truck and scaffolding without subsidence. The customer will be liable to us for loss, cost or damage etc.
10. Hire will be charged from the date of delivery to site until we are notified to collect, Hire charges will normally be invoiced at weekly intervals. No credit will be allowed for scaffold which does not utilize the full hire period.
11. We shall require a full day's work for our men on each visit. We will require a minimum of 3days notice before the start date of any work commencing
12. All invoices are due on erection unless otherwise agreed before the works commence failure to make payment on receipt of our invoice will incur admin costs and late payment fees please request a full terms & conditions regarding payments.
13. Non Account Holders: In the event non-account holders fail to make payment on receipt of invoice (electronic or by post) or stall from making payment for any reason or by any means whatsoever, after the expiry of 7-days agrees that the hire contract is breached by their actions of non payment and confirm unequivocally that we will be provided free and unrestricted access to our companies scaffolding equipment and to recover all company property and further agrees that the full initial cost including 1-week hire, scaffolding erection, dismantling, travel and any other expenses incurred remain due and outstanding to Latto Maintenance Ltd.
14. We cannot accept liability for any losses incurred financially in any way we shall provide services solely to the client that has ordered our service and you will be held liable for the payments/Invoices incurred.
15. Any delays occurred due to unforeseen circumstances shall not be held liable to us we cannot supply our services unless it is safe to do so and circumstances permit should you incur losses financial through a delay caused by us we shall not accept liability has we will make every effort to supply our services on time however on rare occasions this may be disrupted.
16. All payment are due upon receipt of invoice unless specified by us prior to us completing our works should we fail to receive you payment upon request your services maybe interrupted and suspended this may result in a termination of hire or additional hire charges been placed on your account until payment is received. We shall assume hire continues until payment has been received in full minimum charges per week are £150.00 per week.
17. Any payment delays will incur interest charges and late payment charges please ensure payments are made payable to Latto Maintenance Ltd and are reached to us before our due date.
18. The hirer agrees to fully reimburse the company for any shortages of hired equipment found on end date uplift, at current new prices. The hirer agrees to fully reimburse the company for any damage or alterations to hired equipment such as, screwing or nailing through timber boards, damage to any steel components found at end date uplift, at current new prices.
19. The hirer agrees to fully reimburse the company for the cleaning of equipment of cement mortar splatter at an hourly rate of £30 per hour per person.
*Payment due on erection of scaffolding (Please note- All scaffold is supplied on an agreed period of weeks stated below a hire charge incurs a 10% per week charge thereafter of the scaffold supplied price.)*
All invoices are due no later than 28days from date of invoice (Excluding non Account holders) should you not have an account with us your invoice is due "On Receipt of invoice"
To open an account please contact our offices on 0141 952 1163 and request an application. Please note we may require seeing company identification and may use third party credit reference agency's to help determine our decision any credit account application received is subject to status.
Non Credit Account Holders - End of Hire Period - 1 Week Advanced Notification to Extend is Required
Non account holder holders must make contact with our office 1 week prior to the agreed off hire date, to advise a new hire end date, and pay for the extended hire period in advance.
All our work schedule is planned in advance. In the absence of agreement to extend hire period, and or the absence of any contact by the hirer to our office to extend the original end date of the hire, our office procedurally automatically schedules in advance the equipment uplift for the day following the original hire period end date.
An essential part of this hire agreement is the hirer unequivocally agrees to provide completely unrestricted access by our staff to uplift the hired equipment together with suitable and adequate vehicular access to allow the efficient uplift at the end of hire date.
In the event that we are unable to gain access for the removal of our hired equipment on the hire expiry date, or the uplift of the equipment is restricted by any means or for any reason whatsoever, the hirer agrees to pay costs of 10% per day of the total initial hire amount for each day the equipment cannot be freely uplifted by us, plus £120 labour cost for each unproductive uplift visit.
Building Work Supplementary Terms & Conditions
1. Payments.1.The final price including any changes to the price -see section 9 - we will add vat at current rate to this final figure on completion of the works (this may include local council approval) the balance due is to be paid on receipt of invoice date.
2. We will be entitled to interim payments (if applicable) and the interim invoice will be due for payment on receipt.
3. Any agreed estimates between us that have a net value of £ 5000 or more, we will be entitled to a 20% payment to be on the commencement of works - at our digression.
4. In the event there is a dispute with the invoice or work carried out, any disputes should be raised in writing within 3 days of invoice date. Should we not receive it within this time period, payment is due and any disputes will be initially dealt with internally. If the dispute cannot be resolved then an industry arbitrator will be appointed to resolve the dispute. In the event that our invoice is not paid within 5 days of the invoice date, or in the case of a dispute, we have not received any correspondence within the 5 days - interest will accrue from 5 days after the invoice date at a rate of 8% per annum.
5. All Materials and goods delivered to the site will remain the property of Latto Maintenance Ltd until the you pay for them in full via payment of our invoice.
6. The attached estimate is valid for one calendar month from the estimate date. Prices cannot be guaranteed after this date.
7. Whilst all due care will be taken, we cannot be held responsible for any cracking or damage that may occur by movement or vibration in the structure during the course of the works.
8. Whilst all due care will be taken, we cannot be held responsible for dust/dirt that may be caused during the period of our work, nor can we be held responsible for any damage caused to personal items left within our ongoing work area. These should be removed/relocated or covered before arrival on site.
9. The work covered by the attached estimate may require building regulation /planning approval from the local council. Our price does not include for any fees payable to the council for the Building Control Officer\ Planning Officer's inspection or for any work they may deem necessary, unless otherwise stated in our estimate.
10. Any specific individual requests i.e. start and finish times or any restrictions must be agreed in writing
11. If notice has not been given prior to 2 working days before the start date we will charge all reasonable out of pocket expenses incurred.
12. Whilst we will take all reasonable and due care with works carried out, in the instances of pointing, rendering and any other cement related works, we cannot guarantee against weather having an effect on it.
13. We will be allowed reasonable access to your water, electricity and toilet facilities at your cost. You will make available reasonable storage space for the duration of the works.
14. We are obliged to carry continuous Public Liability insurance and sight of our policy is available on demand.
15. We will be responsible for all health and safety issues relating to the works being carried out.
16. If the work is delayed or last longer than is expected for any reason (other than our fault) we will be entitled to claim for losses and expenses incurred.
17. You are responsible for all legal requirements (Including planning and building regulations)
18. You have the right to end the contract if without reasonable cause(without affecting your other legal rights and remedies):- 1.We stop work for 14 working days You can send us written notice by recorded delivery telling us to re start within 2 days or to work more consistently. If we do not respond within 7 days the contract is deemed to be ended. However, we can still use our legal rights and remedies. Any monies due will be subject to section 1 of these terms and conditions
19. Without affecting our legal rights and remedies we can suspend or end this contract in one or more of the following circumstances:-
a. If you fail to pay any interim bill and still fail to pay for 7 days after receiving written notice demanding payment.
b. If you, or anyone you employ, or relation, or agent interfere with or obstruct the work or fail to make the site available for us (without good reason) for the contract period (or any one or more of these)
c. If you become bankrupt or go into liquidation or make a composition or arrangement with your creditors (or ant one or more of these) After we use our right to suspend this contract we can end it if you are still at fault, we will be entitled to all payments under section 1 and any costs involved in suspending or ending the contract. We are also entitled to claim for any losses we suffer (including loss of profits) resulting from suspending the contract. However, you can still use your legal rights and remedies under the terms and conditions of Latto Maintenance Ltd.
20. The defects liability period for the attached schedule or works will be six months from the completion date. During this period we will put right any defects due to faulty workmanship or materials at our cost unless section 17.1 applies.
However, we will not be responsible for any one (or more) of the following defects:-
Due to the conditions o the site or relevant property that existed before we began work. Including but not exclusive to:
a. If the condition of the site or any property next to it the access to it will affect the work and this condition could not be foreseen before the work started.
b. Caused by you or any other persons or caused by an event, which happened after completion date.
c. The materials were supplied by you.
Roofing Work Supplementary Terms & Conditions:
1. Payments - In the case of a new roof - once roof scaffolding is erected(if applicable),roof stripped and felt and battened - 50% of agreed price is due. The balance in then due on completion. In the case of all other works - payment is due on completion This may include approval from the local Building Control Officer . In the event there is a dispute with the invoice or work carried out, any disputes should be raised in writing within 5 days of invoice date. Should we not receive it within this time period, payment isdue and any disputes will be initially dealt with internally. If the dispute cannot be resolved then an industry arbitrator will be appointed to resolve the dispute. In the event that our invoice is not paid within 5 days of the invoice date, or in the case of a dispute, we h ave not received any correspondence within the 5 days - interest will accrue from 5 days after the invoice date at a rate of 8% per annum.
2. All Materials and goods delivered to the site will remain the property of Latto Maintenance Ltd until the you (the customer) pays for them in full via payment of our invoice.
3. The attached estimate is valid for one calendar month from the estimate date. Prices cannot be guaranteed after this date.
4. Whilst all due care will be taken, we cannot be held responsible for any cracking or damage that may occur to the top floor ceilings by movement or vibration in the structure during the course of the works.
5. Whilst all due care will be taken, we cannot be held responsible for dust/dirt that may be caused during the period of our work, nor can we be held responsible for any damage caused to personal items left within your loft area, garage or garden. These should be removed/relocated or covered before arrival on site.
6. In the case of flat felt and asphalt roofs, all coverings are laid to existing falls and cross falls unless otherwise stated, we cannot be held responsible for any pooling of water which may occur as a result of incorrect rainwater falls in the existing roof.
7. The work covered by the attached estimate may require building regulation approval from the local council. Our price does not include for any fees payable to the council for the Building Control Officer's inspection or for any work they may deem necessary, unless otherwise stated in our estimate.
8. Where second hand slates or tiles are stipulated to be replaced, or made good, they will be replaced to match as near and as best as possible, to the discretion of Latto Maintenance Ltd.
9. Any specific individual requests must be received in writing from you (the customer) at the companies trading address as stated on the acceptance slip below. Start and finish times, restricted areas etc.
10. Notification of changes to the agreed schedule of works should be made by fax, email or in writing to Latto Maintenance Ltd prior to 2 working day s before the agreed start date. Please note that we will charge reasonable out of pocket expenses incurred from the change of plans if notice has not been given prior to 2 working days before the start date.
11. Any additional works that are to be carried out will be priced initially verbally and then in writing if agreed. No additional works will be undertaken until a new Terms and condition of trading is completed, signed by you and received by Latto Maintenance Ltd.
12. Whilst we will take all due care with works carried out, in the instances of pointing, rendering and any other cement related works, we cannot guarantee against weather having an effect on it.
13. Where several properties share one flat roof not divided by party parapet walls, we cannot be held responsible for water ingress originating from defective roof covering of adjoining roofs.
14. We cannot be held responsible for any items on the roof/balcony, such as aerials, satellite dishes (or any re-tuning of aerials/dishes), wires, flowers, flower boxes, furniture etc. Nor any items within the loft space. Nor any items within the garage/garden.
15. All works carried out as specified shall be guaranteed in relation to workmanship for 12-months and in relation to materials as per manufacturer.
16. The specified time period as stated can only be estimated as we have no control over the weather. We will do everything possible to complete the works within the estimated time frame.
17. We will be allowed reasonable access to your water, electricity and toilets. Along with reasonable storage for the duration of the works
18. We are obliged to carry continuous public liability insurance and sight of our policy is available on request
19. We will be responsible for all health and safety issues relating to the works being carried out.
20. If the work is delayed or last longer than is expected for any reason (other than our fault) we will be entitled to claim for losses and expenses incurred.
21. You are responsible for all legal requirements(Including planning and building regulations)
22. You have the right to end the contract if without reasonable cause(without affecting your other legal rights and remedies:-
a. We stop work for 14 working days
b. Fail to work steadily and consistently
You can send us written notice by recorded delivery telling us to re start within 2 days or to work more consistently. If we do not do if we do not respond within 7 days the contract is deemed to be ended. However, we can still use our legal rights and remedies. Any monies due will be subject to section 1 of these terms and conditions
23. Without affecting our legal rights and remedies we can suspend or end this contract in one or more of the following circumstances:
a. If you fail to pay any interim bill and still fail to pay for 7 days after receiving written notice we send by recorded delivery demanding payment.
b. If you, or anyone you employ, or relation, or agent interfere with or obstruct the work or fail to make the site available for us(without good reason) for the contract period(or any one or more of these)
c. If you become bankrupt or go into liquidation or make a composition or arrangement with your creditors (or ant one or more of these) After we use our right to suspend this contract we can end it if you are still at fault, we will be entitled to all payments under section 1 and any costs involved in suspending or ending the contract. We are also entitled to claim for any losses we suffer (including loss of profits) resulting from suspending the contract. However, you can still use your legal rights and remedies under the terms and conditions of trading of Latto Maintenance Ltd.
We reserve the right to cease working and make temporary waterproofing should any issued invoice remain unpaid for 4-days following receipt of invoice and until such time as invoice is pain in full. The cost of making temporarily water tight shall be borne by the client on a daily rate, time and materials cost.
